Refund policy

Replacement or exchange:
Email / fax us the replacement or exchange request within 7 days of item received.

What can be returned?
All items can be refunded excluding shipping fee. Please note, credit card or Paypal payments may be subject to a 5% restocking fee.

When do items need to be returned by?
You must request authorization for return by email or fax within 7 days of item received.

Where do items need to be returned to?
1080 E Edna Place, Covina, CA 91724

How do customers return items?
Best way is to return in original package, by original carrier. If not, priority mail is preferred. Customer should have received a return authorization number from us, drop it down as memo is ok.

Credit for returns?
If paid by paypal, we refund thru paypal. If paid by credit card, we refund back to the card account.

In-store return option?
Yes, you can return items 9am to 5pm Monday to Friday to 1080 E Edna Place, Covina, CA 91724.

Packing materials?
Original packaging is preferred, but not a must.

No refunds for any shipping costs.